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UPS Employees Credit Union Privacy Statement

At UPS Employees Credit Union, your privacy is top priority. This notice describes how we protect the privacy of your personal information. Throughout this notice, the word “information” refers to personal information about you that may not be publicly available.

Information that we collect and disclose to others:

We collect information about you from the following sources:

  • Applications and other forms you submit to us, such as your name, address, social security number, assets, and income.
  • Information about your transactions with others, and us such as your account balance, payment history, parties to transactions, and credit card usage.
  • Consumer reporting agencies, such as your creditworthiness and credit history.

We may disclose all of the information that we collect, as described above.

Parties to whom we disclose the information:

  • Financial service providers, such as those that provide data processing, mortgage securities, credit card, and insurance services.
  • Non-financial companies, such as retailer, direct marketers, airlines, and publishers.
  • Others, such as non-profit organizations.

We may disclose all the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. We may also disclose information about you under other circumstances, as permitted or required by law.

If you decide to terminate your membership with us or become an inactive member, we will not share information we have collected about you, except as may be permitted or required by law.

How we protect your information:

We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your information. If you have any questions concerning this notice, please do not hesitate to call us-we are here to serve you.

Web Security


Electronic Privacy and Security
UPS Employees Credit Union has security measures in place to protect the loss, misuse and alteration of the information within our Website. Visitors to our Website will remain anonymous unless you choose to provide personal information by submitting forms or applications contained within this site. The personal information you provide will be used discretely and solely for the use of the UPS Employees Credit Union to better serve its members.

Information that is sent to us via e-mail may be vulnerable as is any other e-mail message traveling via the Internet. Due to this risk, we do not ask for highly-sensitive information such as credit card, account, or social security numbers to be sent to us by e-mail. If you do not wish to provide information online, you may call us at (901) 396-2132 , or fax us at (901) 345-0400. This site does not use cookies.

Collecting User Information
Our Web server collects standard, non-identifying information about our Website visitors such as the date, time, Web page visited, and IP address. We may also collect e-mail addresses of those who communicate with us via e-mail. This information is used to compile statistics and aggregate information on the usage of our Website. We use this information to improve the content of our Website, and to better serve our customers through special marketing and service programs. This information will only be used internally by the UPS Employees Credit Union and we will not share this information with other organizations. We do not compile, buy, sell, rent or trade customer e-mail lists. We do not make the e-mail addresses of those who access our Website available to others.

UPS Employees Credit Union will NEVER ask its members to provide sensitive information such as credit card, account, or social security numbers by e-mail. If you receive an e-mail that appears to be sent from UPS Employees Credit Union asking for this or any other personal information, please do not respond to it but report it to the credit union immediately. You may be the victim of a "phishing" attempt. Phishing is a fraudulent attempt to acquire personal information such as credit card numbers, social security numbers, and website logins. These attacks typically impersonate a trusted organization through the use of falsified emails and websites.

Online Banking Security
Security measures for our Home Banking Website are provided by Home CU. For more information contact UPS Employees Credit Union at (901) 396-2132.




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Your Savings Federally insured to at least $250,000 and backed by the full faith and credit of the United States Government. National Credit Union Administration, a U.S. Govt. Agency.


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UPS Employees
Credit Union.

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UPS Employees
Credit Union

1814 E. Brooks Rd.
Memphis, TN 38116

(901) 396-2132
(800) 627-2723
Fax: (901) 345-0400


To Report Lost or
Stolen MasterCard:

866-604-0381

To Report Lost or
Stolen Visa Debit Card:

866-546-8273
Equal Housing Lender
We do business in accordance with the Federal Fair Housing Law and the Equal Credit Opportunity Act.